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LIFE CONNECTION OF OHIO NEW HEADQUARTERS

NEW 29,000 SF FACILITY FOR ORGAN DONATION RESEARCH AND CALL CENTER

Shook served as the Construction Manager at Risk for Life Connection of Ohio’s new headquarters in Kettering, Ohio. This non-profit organization needed an expanded space to grow its life-saving work, having tripled its employees from 2020 to 2022 and increased organ donor heroes by 44% and transplants by 35% from 2020 to 2021. Their new 29,000-square-foot, two-story building replaced the 8,000-square-foot previous building that served as the headquarters for 30 years. This improved space houses the business’ main operations, including a dedicated call center, a lab area for the temporary storage and processing of tissue material (specifically kidneys), and a drive-through canopy that allows efficient delivery to the lab. As employees spend most of their days talking to those whose loved ones recently passed and facilitating organ donation, spaces for employees to decompress throughout the day and a gym were built in the facility to improve employee wellness. Additionally, a large community room is open to the public for hosting events and allows the organization to expose more people to the benefits of organ donation. With state-of-the-art technology and a new, beautiful space to call home, the facility is expected to support additional growth and, ultimately, save more lives.

CM AT RISK  |  $10 MILLION  |  29,000 SF

Life Connection Entryway
Life Connection Conference Room

NAVIGATING A COMPLEX GMP PROCESS

Life Connection’s financing for the project included new market tax credits which contained a deadline of December 31, 2020, for the submission of Shook’s GMP. This presented a challenge as construction drawings and critical details were being developed, modified, or changed in their entirety. This regularly caused drawings to be re-issued for trade partners' pricing and subsequently, depleted the design contingency very early in the life cycle of construction. Casework, ornamental wood ceilings, balcony screen walls, door hardware, and glass folding partitions all required updated pricing and coordination with construction work already underway. Each month, Shook updated these logs and carefully explained all the changes to the budget with the CEO and Owner’s Representative. This communication effort was important to ensure transparency and accountability for changes in the work, resulting in owner-approved contingency usage.

Life Connection Training Room
Life Connection Lounge

DRIVING THE SCHEDULE THROUGH SUPPLY CHAIN DISRUPTION

Occurring in the heart of the COVID-19 pandemic, Shook was met with unprecedented supply chain issues on this project as many construction suppliers were unable to keep pace with ongoing demand. In order to set the stage for a successful project, our team set a realistic schedule around supply availability and identified several materials to expedite, including bar joists and roof insulation. Wasting no time, Shook locked in a production spot with a national fabricator to obtain our bar joists and substituted the specified roof insulation material for an available product. These changes allowed the new building to be under roof four months earlier than anticipated and the building envelope to be dried in before winter. By prioritizing making the building “dry-in,” we removed the impacts of inclement winter weather to the interior finishing schedule and added more control over the project sequencing. Despite the ongoing challenges with our suppliers, our crews maintained an aggressive schedule and obtained owner occupancy just 13 months after breaking ground.

“The project would not have been possible without the dedicated tradesmen and women who put in many long hours, weekends, and overtime. Shook made sure the crews on-site knew this was not just another office space. By the end of their safety orientation, each trade worker knew the building would become the future home of men and women who act as the bridge between tragedy and a miracle. This extra motivation helped the trade workers bring the building to life over a 13-month duration despite numerous procurement challenges.” – Matt Wendel, VP of Business Development, Shook Construction
Life Connection Conference Room
Life Connection Conference Room

UTILIZING TECHNOLOGY FOR ENHANCED COMMUNICATION WITH CLIENT AND PROJECT TEAMS

Shook maintained weekly communication with the owner and project teams. Every Friday afternoon, our team sent out project updates that consisted of ongoing work, work that was started, and work that was finished. Additionally, the report included progress photos, manhours worked, schedule updates, etc. Because this project occurred during COVID-19, Shook used 360° video technology from StructionSite to provide virtual site-walk videos to the design team to prevent additional people on site and prioritize safety. This proved helpful for the AE team, as they were able to view the jobsite weekly from home and have documented progression videos throughout the project.

“Despite a tumultuous climate that saw a global pandemic, material and labor shortages, and supply chain issues, the build cycle went smoothly thanks to the high levels of technological innovation and communication. Shook Construction and Forsa Planning managed the project’s constantly moving pieces to make our job much easier during the construction phase.” –Jason Sheets, Principal Architect, MODA4
Life Connection Kitchen
Life Connection Cubicles
“We are thrilled with our new building and thankful for the many partnerships that made it happen. This new space would not be possible without our generous donor families, dedicated current and former employees, committed board of directors, incredible volunteers, New Market Tax Credit funding, and key partners like Shook Construction, MODA4 and Forsa Planning. From the very beginning of this project, everyone has been fully invested in creating a workspace like no other. MODA4 couldn’t have been easier to work with and was spot on with the design and layout. Jason Sheets and his team at MODA4 provided a seamless transition to Shook Construction. Matt Wendel and his team at Shook overcame unprecedented supply chain issues to deliver the project on time and on budget. This project was completed during a global pandemic, which made communication even more crucial. Forsa Planning spearheaded keeping everyone on track and updated with the progress. We had so much fun as a team that I’m almost sad to see the project come to an end. We are extremely grateful to everyone who was involved, and we look forward to utilizing our new space to serve families and save lives in an even larger capacity.” – Matthew Wadsworth, President & CEO, Life Connection of Ohio
Life Connection Employee Area
Life Connection
Life Connection Lab
Life Connection Kitchen